I am currently using version 4-dev and running ubuntu-maverick with apache 2.2.16 php 5.3.3-1 mysql 5.1.49-1. I have noticed that after applying payments and then returning to the billing report screen openemr marks the claim for which I just applied a payment to as unbilled. I like the fact that it does this, however, it doesn’t change the insurance company from the primary to the secondary insurance company. Is this the intended outcome of applying a payment, could it be a bug, or is there a file I can look at to make the change I desire? Any help or guidance would be greatly appreciated. Thanks John
I am sorry I can’t answer your question but I am looking for anyone who uses open emr in their practice for billing. I have some questions. Would you mind me calling you sometime.
Which option are you using for applying the payment? There is an old system and a new system. I guess at some point we would have to phase out the old system so as not to confuse this section.
I think what he may be referring to is applying an 835 electronic remittance in the new posting system. At least for me, it does not advance the marker showing that the primary or secondary insurance has paid. You have to go to the manual EOB screen to advance that if there is a left over balance or that visit does not come up as owed by the patient for billing. One other glitch with that is that the remittence sometimes reenters the procedure codes having ignored the previously billed codes as not authorized. If you then go to the authorization area and authorize them they show up to be billed again and you have to make sure and mark them as billed. You have to also manually adjust off the duplicate codes or it looks like the patient has to pay balances already paid by insurance. This may have to do with my work flow which is to fill out a superbill, which is entered by my front office person into the fee sheet where she is signed in as front office/administrator instead of as physician, but I am not sure. From a note making standpoint however, I think I should be the only one entering under my physician sign in. I am using version 4.0 under windows 7 with OfficeAlly as clearinghouse.