Hello,
I’m new to OpenEMR .
What is the best way to handle appointment No show fee?
I have a small physician office that is experiencing high number of no shows that is impacting scheduling.
They want to implement a $25 fee for patient who do not show up for appointments.
The purpose of the fee is to encourage patients to reschedule or cancel in advance.
Two questins.
- How to capture the no show fee
- How to block new appointments for patients with outstanding balance no show balance.
Is there a best practice for handling this?
We are new and we’re open to suggestions.
Thank you.