Situation
Subject: Appointment Confirmation Emails Not Sent to Patients
I’m currently using OpenEMR (7.0.3) and have successfully configured SMTP settings
smtp:
smtppro.zoho.in
operations@smart-emr.com
Email Transport Method SMTP
SMTP Server Port Number: 465
SMTP Security Protocol: SSL
New patients are receiving welcome emails with login credentials.
However, after scheduling an appointment, patients are not receiving any confirmation email.
I expected that when an appointment is added through the calendar, the patient would get an email confirmation — but this is not happening.
Request:
Does OpenEMR support automatic appointment confirmation emails out of the box?
If not, what is the best way to enable it or hook into appointment creation to trigger an email?
Are there any modules, cron jobs, or settings that need to be enabled for appointment-related notifications?
OpenEMR Version
I’m using OpenEMR version
Browser:
I’m using: Google Chrome
Operating System
I’m using: Ubuntu 24
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Logs
Did you check the logs?
Was there anything pertinent in them?
Please paste them here (surround with three backticks (```) for readability.
You can also turn on User Debugging under Administration->Globals->Logging User Debugging Options=>All
