Admin cannot create new user accounts

Management and Administration
1

Hello

I installed openemr 7.0.2 on windows 10, i have create first user for accounting , then when i try to create others users for clinicians or Front Office, i receive message password incorrect.

I cannot also do report for pdf

Any help?

2

Hello @Peter_24
You are probably seeing the result of one of OpenEMR’s security processes: when the admin creates a new user, the admin’s password must be entered as well as the new user’s password. If it is not correctly entered you will see that error.

Refer to this wiki post on the topic:

https://www.open-emr.org/wiki/index.php/OpenEMR_7_Create_User_Accounts

Specifically see the instructions:

  • Password: the new user’s password; will display in plain text until user is created
  • Your Password: the password of the person creating the user account, to confirm they are authorized to do so.

But also read the rest of the tutorial to be sure you are doing the other steps correctly.
Best- Harley

3

Hello
Thank you so much for the feedkback. This works!

I have opened other post for report pdf that not working. Any idea or suggestion?
there was an error but when i reinstalled openemr, there is no error but only blank page when i click to generate pdf

I have applied this solution and nothing done after the line 60 of custom_report.php (PDF Report error):

$config_mpdf[‘margin_top’] = $config_mpdf[‘margin_top’] * 1.5;
$config_mpdf[‘margin_bottom’] = $config_mpdf[‘margin_bottom’] * 1.5;
$config_mpdf[‘margin_header’] = $GLOBALS[‘pdf_top_margin’];
$config_mpdf[‘margin_footer’] = $GLOBALS[‘pdf_bottom_margin’];

4

Hello @Peter_24
Sad to say, as soon as we left the realm of the graphic UI we left my area of competence.
Hopefully some of the community who have been reading this post will be able to help?
Best- Harley