I recently upgrade from 5.0.0 to 5.0.1.
Here is my setup:
OpenEMR-XAMPP in Windows 7 Pro
1 Office location setup with billing
Other locations: a few nursing homes
Before the upgrade, all the X12 files generated got accepted by Office Ally Parsing and forwarded to all the insurances.
After the upgrade, the claims generated from the office visit were successfully parsing by Office Ally.
The problem is when the claim was generated for the visit at a nursing home, the parsing failed at Office Ally. Therefore, Office Ally did not forward to the insurances.
I called Office Ally and asked the tech for the reason. It was found that the the problem is the EIN. It was generated but was not in the correct format.
I really don’t understand this. Could someone look at this (I am including a sample of a copy of one of the respond from Office Ally) and see if something can be done to correct my problem? Thank you.