Unable to log into openemr after new install

Management and Administration
#1

Good morning everyone.

I am installing openemr onto what will be my new server.

Ubuntu Server 17.04
mysql-server 5.7
Apache 2.4.25
PHP 7.1.11-1

Downloaded and installed Openemr.

Went to localhost/openemr and got login screen

entered admin as username and pass as password

But it invalid username and password

Help

Jeff Guillory
NP Health Clinic
Lumberton, TX

#2

I did get an error during setup. It asked for my mysql password which I typed in correctly, but it said was invalid.

The localhost/openemr opened but username and password did not work.

I wonder it mysql problem is to blame?

Jeff

#3

Hi @nursejeff ,

Is PHP 7.1 standard php version for Ubuntu 17.04?
(OpenEMR 5.0.0 is not compatible with PHP 7.1; note 5.0.1 will be though)

-brady

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#4

I don’t know.

I just downloaded the most updated versions of mysql, php, and apache, assuming that was the best thing to do.

Jeff

#5

When I was setting up PHP.ini the:

register_globals setting was not available and

the max_input_vars was semicoloned out.

Jeff

#6

Hi,

Ubuntu 17.04 should just be at PHP version 7.0.15 according to distrowatch:
https://distrowatch.com/table.php?distribution=ubuntu

Did you install these via standard sudo apt-get install php command(which should of brought in the standard php version) or another way?

-brady

#7

I used: sudo apt-get install -y php7.1…etc.

Jeff

#8

hi @nursejeff ,

recommend uninstalling php 7.1 and all the other php 7.1 packages you installed. Here’s the list of packages that recommend installing:
http://www.open-emr.org/wiki/index.php/OpenEMR_System_Architecture#Ubuntu_16.04_and_Mint_18_and_Debian_9_and_greater_versions_.28PHP7.29_.28With_MySQL_or_MariaDB.29
(note you do not need to place the actual php version on the packages when install them; ubuntu 17.04 will automatically bring in php 7.0 version packages)

-brady

#9

Thanks Brady,

I’ll get started and let you know how its going.

Jeff

#10

Ok, reinstalled Ubuntu 16.04 LTS

Installed OpenEMR.

Its working. I logged right in.

Thanks Tony and Brady.

Jeff

1 Like