SMS Patient Reminders

I’d be happy to do a demo for you. right now it works great for 500. I’m still testing its capability for 501. As we use the tool more and more, we are always finding new capabilities that are helpful and we are always improving the tool. Once I have it working for 501 and after its been tested I’ll let you know.

Here are a few tasks:

  1. Customize the message based on the appointment. For example, for well visits patients are asked to show up early to fill out paper work. For sick visits they are asked to show up on-time. For some visits that require fasting, the patient is reminded not to eat. For teen confidential visits (or any visit with the designation of confidential) text reminders are not sent.

  2. The ability to do two way messaging. Patients can respond and office staff can reply to the responses.

  3. The ability to send a message that isn’t a reminder. Staff can asynchronously send a message with 2-way capability

Coming soon:

  1. Birthday messages
  2. Check in messages. For example, if a patient hasn’t been seen in over a year a check-in message can be sent.
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