# SMS 2way setup with patient confirmation

**URL:** <https://community.open-emr.org/t/sms-2way-setup-with-patient-confirmation/17899>\
**Category:** Management and Administration\
**Tags:** sms\
**Created:** [February 21, 2022, 8:08pm UTC](https://community.open-emr.org/t/sms-2way-setup-with-patient-confirmation/17899 "2022-02-21T20:08:31Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![sovratec](https://community.open-emr.org/letter_avatar_proxy/v4/letter/s/ed655f/32.png) [@sovratec](https://community.open-emr.org/u/sovratec)\
**Post date:** [February 21, 2022, 8:08pm UTC](https://community.open-emr.org/t/sms-2way-setup-with-patient-confirmation/17899/1 "2022-02-21T20:08:31Z")

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Hello,

I need assistance with 2 way SMS setup with Clickatell as the provider.  
Here’s what I’ve done.

1. Setup a Clickatell account
2. Created a New SMS setup in Clickatell
3. Registered a Long Number for 2 way chat
4. Created a campaign for customer notification
5. Now I have an API key for OpenEMR

Reference: [Getting started - Clickatell](https://docs.clickatell.com/channels/sms-channels/sms-api-documentation/)

What are the next steps to move forward with successful SMS notifications and 2 way response for appointment confirmation and cancellations?

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**Author:** ![adunsulag](https://community.open-emr.org/user_avatar/community.open-emr.org/adunsulag/32/12606_2.png) [@adunsulag](https://community.open-emr.org/u/adunsulag)\
**Post date:** [February 22, 2022, 1:10pm UTC](https://community.open-emr.org/t/sms-2way-setup-with-patient-confirmation/17899/2 "2022-02-22T13:10:47Z")

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@growlingflea I did some searching on the forum and saw a few years ago you mentioned updating the Clickatell API here: [CLickatel two-way text messaging - Currrent code is out of date](https://community.open-emr.org/t/clickatel-two-way-text-messaging-currrent-code-is-out-of-date/8768)

Is that code inside OpenEMR or if you have something private perhaps you could connect with @sovratec and work something out. - Thanks.

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**Author:** ![growlingflea](https://community.open-emr.org/user_avatar/community.open-emr.org/growlingflea/32/15498_2.png) [@growlingflea](https://community.open-emr.org/u/growlingflea)\
**Post date:** [February 24, 2022, 10:27pm UTC](https://community.open-emr.org/t/sms-2way-setup-with-patient-confirmation/17899/3 "2022-02-24T22:27:34Z")

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Hi there, Sorry for the late reply. I have code that works well for rel-501 and I am currently working on a module so its available for others to use. Just this week I learned that because of new US Laws for 2022 we need to have a campaign and a brand in order to send messages from a 10 digit number.

I am happy to assist you. The current code in the base is out of date. If you want 2-way texting you will need more code than the community provides.

The next few days are pretty busy for me but feel free to reach out to me and I can assist you getting up and running. I should have a working module in the next two weeks, so depending on your timeline I can make it available for you. The module I am working on is pediatrician-specific since we send the same SMS alert to multiple phones.

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**Author:** ![sovratec](https://community.open-emr.org/letter_avatar_proxy/v4/letter/s/ed655f/32.png) [@sovratec](https://community.open-emr.org/u/sovratec)\
**Post date:** [March 31, 2022, 4:06am UTC](https://community.open-emr.org/t/sms-2way-setup-with-patient-confirmation/17899/4 "2022-03-31T04:06:12Z")

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Got 2 way working for me using Clickatell SMS API. Will make it available soon

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**Author:** ![TranMedical](https://community.open-emr.org/user_avatar/community.open-emr.org/tranmedical/32/17435_2.png) [@TranMedical](https://community.open-emr.org/u/TranMedical)\
**Post date:** [August 13, 2022, 1:09am UTC](https://community.open-emr.org/t/sms-2way-setup-with-patient-confirmation/17899/5 "2022-08-13T01:09:36Z")

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Wow. I would love help with implementing this! @sovratec

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**Author:** ![CalvinTy](https://community.open-emr.org/letter_avatar_proxy/v4/letter/c/5e9695/32.png) [@CalvinTy](https://community.open-emr.org/u/CalvinTy)\
**Post date:** [May 7, 2023, 5:32pm UTC](https://community.open-emr.org/t/sms-2way-setup-with-patient-confirmation/17899/6 "2023-05-07T17:32:58Z")

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I am interesed in this funcion too. Can anyone post the steps to getting this to work for others to see?
