Session timeout question

simpleone81 wrote on Wednesday, March 19, 2014:

I have set in administration -> globals -> security the idle session timeout to 1200 (20 minutes). However, some times I found that the session will log me out after 2-3 minutes of session inactivity. Does anyone have similar problem before? What might be a possible cause for this?

thanks!

fsgl wrote on Wednesday, March 19, 2014:

Does it help to set the screensaver to 20 minutes as well?

simpleone81 wrote on Thursday, March 20, 2014:

mmm… Not sure if that’s because of screensaver because it’s only the openemr session that gets automatically logged out. But my screen is still active (because I am doing other typing and browsing in other windows)

fsgl wrote on Thursday, March 20, 2014:

What happens when you go back to the default of 7200?

yehster wrote on Friday, March 21, 2014:

Are you using/testing more than one version/copy of OpenEMR at a time?

simpleone81 wrote on Saturday, March 22, 2014:

Kevin - I am testing with two copies of openEMR. However, they are hosted at different servers with different hostname so I think they should be fine since they are totally separate from each other.

However, sometimes I will use the same login user and open multiple sessions. Will that matter?