Yes, during my tests I was omitting the check numbers. I hadn’t realized it’s role in the secondary claims process.
My developer, Don, was actually the one who came up with this solution. I theory it should still work all the same except now you wouldn’t need to enter in a check # for the previous payers. Can you see any effects to this?
I will do some further tests while posting check #'s. And I guess with these 3 clients, if this is the case, they were all not posting check #'s.
I did some tests while placing in check #'s, check date, and deposit date; and received the same result of no values for previous payer amounts. However when I apply ! to empty it works just fine…
What is in ar_activity.memo and ar_session.reference when you enter the check number? Look up the ar_session row by matching its session_id with ar_activity.session_id.