mascan42 wrote on Friday, June 21, 2013:
I have a customer who recently bought a new MFP that she is using to scan medical records. The scans themselves are fine, but once they are imported to OpenEMR, horizontal lines appear on them. This doesn’t happen if they import scans from their old scanner. Is there some sort of encoding issue that could cause this?
tmccormi wrote on Friday, June 21, 2013:
Could be, what format is the scanner saving the documents in?
–Tony
mascan42 wrote on Friday, June 21, 2013:
PDF, same as the old scanner.
tmccormi wrote on Saturday, June 22, 2013:
So … then is the corruption due to the coversion from PDF to JPG so that
it can be viewable inline? If you open the file with a PDF viewer after
upload is the PDF fine?
Tony McCormick, CTO
Medical Information Integration, LLC
On Fri, Jun 21, 2013 at 1:59 PM, Matthew Anderson mascan42@users.sf.netwrote:
PDF, same as the old scanner.
Scanned documents corrupted after importinghttps://sourceforge.net/p/openemr/discussion/202506/thread/662b075d/?limit=25#7f74
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mascan42 wrote on Monday, June 24, 2013:
Yes, that seems to be waht’s happening.
yehster wrote on Monday, June 24, 2013:
Perhaps using .PNG instead of .JPG would address this issue. It would require changes to the form, but compression artifacts from .JPG of text/line art is a common problem.
mascan42 wrote on Wednesday, June 26, 2013:
The problem is that the scans made from their old scanner still upload without any problem, so there must be something about the new scans that the program doesn’t like. Is there some encoding or compression standard that would cause this?