Hello:
I am working on my billing. There are a few claims that I sent to the incorrect insurance company. I sent it to the secondary first (inadvertently). I have reopened the claims by going to the fee sheet of each claim and using the “Undo checkout and reopen” button.
Now, will this set the claim back to be sent to the primary insurance or will it still be queued as secondary?
Also, when generating the x12 files, I am having difficulty understanding this phrase:
“Validate and Clear: validates then sets claims status only, to billed, leaving billing process unaltered and claim submission resets to resubmitted.”
Any help is greatly appreciated.