Remove E-sign

kenyanprince wrote on Monday, March 21, 2016:

Is it possible to remove the e-sign as its not possible to attach an actual signature to the documents. It just causes a bother to look at all the time.

fsgl wrote on Monday, March 21, 2016:

Because there are multiple files to alter, the safest way forward is to seek professional help.

teryhill wrote on Monday, March 21, 2016:

Have you just tried unchecking all the check boxes in globals?

fsgl wrote on Monday, March 21, 2016:

Terry’s suggestion is cheaper & better.

kenyanprince wrote on Tuesday, March 22, 2016:

Thank you Terry, that has worked for me

kenyanprince wrote on Tuesday, March 22, 2016:

One more thing, when you e-sign an encounter or form, how do you edit it or make ammendments or rather unlock it?

juggernautsei wrote on Friday, September 23, 2016:

For all that read this, there is no way to unlock the encounter from the user interface. That would defeate the purpose of locking it. I suppose in the designers mind. The only way to unlock the encounter is to go to the eSign table and look up the date/time of the signature which is unique. There remove the 1 under is_locked. Then the encounter would be unlocked for changes.