Recovering deleted documents

How do we recover a document after it has been deleted from a patient’s documents? Because when we upload the (same) document (under the same file name) now nothing shows in the patient’s documents.

Is there a way to recover data that was previously deleted from a day-to-day user?

hi @topnoch, from a backup

edit: or you could change the deleted flag in the database to 0 for that entry

Wow! Thank you so much! I will try this and get back to you

sorry, was thinking that should work but it’s not for some reason, the document is there in the drive but the code is ignoring it in the tree view in documents

Hey Stephen,

Is this due to the encryption, if so can that be disabled through the database?