Since upgrading from 4.1.0 (2) to 4.1.0 (5) my biller cannot print claims. When she selects a claim and clicks on “Generate CMS 1500 PDF” the screen turns white and the following error presents: “Data item at (43, 1) precedes current column.”
The 5010 changes have been to only the gen 837 file, they haven’t made changes to the common claim class for 5010 at all, also CMS 1500 with the most recent codebase works for me. Don’t know what is causing Jeff’s issue and a lot more information would be needed to figure it out.
We are still having this issue at that one customer (windows xampp install). we can not replicate it on any of our other installations. It is very specific to claims that have HCPCS + NDC codes only. It’s not really possible for us to use the customers systems to debug it and it’s only happens there, so we are kind of at a loss. Any ideas?
-Tony
>not really possible for us to use the customers systems
I’d recommend to “can” (isolate/package) the EMR system using a VM if the testing does not require external (thrid party) connectivity. Setup a similar LAMP environment in a VM then restore the system onto it.
Are we still talking about the “Data item at (43, 1) precedes current column.” error? This indicates that it’s trying to print a data item that overlaps the previous data item, and suggests a logic error. Has someone been customizing gen_hcfa_1500.inc.php?
Column 1 stuff was trying to be printed after column 25 (the procedure specific note when it existed)
(This code came after the lines Rod is saying to move).
The key question is did they successfully generate any claims with Drug Information/NDC codes, as that’s the specific scenario this code fixes. Any reports on whether they tried to generate HCFA forms for encounters that previously were breaking?