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Printing Prescription Problem

Situation
After updating to the latest version, we are unable to print prescriptions. Users are getting a 404 error when selecting a prescription and clicking the print button. Some users can successfully initiate the download function and print from there, but others get the same error as when trying to print.

/interface/modules/zend_modules/public/prescription-html-template/default?id=:16617:

A 404 error occurred

Page not found.

The requested URL could not be matched by routing.

No Exception available

I’ve reloaded the entire zend_modules directory without any change to the behavior

OpenEMR Version
5.0.2 patch 4

Browser:
I’m using: Chrome Version 84.0.4147.135 (Official Build) (64-bit)

Operating System
I’m using: MacOS - Clinical staff uses Windows 10

Logs
Nothing in logs other than my ‘View’ of the prescription.

hi @apothik, when you hover over the link to print what url do you see in the bottom left?

on the demos am seeing
https://six.openemr.io/c/openemr/interface/modules/zend_modules/public/prescription-pdf-template/default?id=:15: