Patient Self-registration

fkasmani wrote on Monday, December 17, 2012:

Hello,

I’m looking at having a facility where patients can self-register themselves in OpenEMR. A scenario in maybe a small clinic or out-patient where a patient walks in and there’s 2 or 3 touch-screen’s and if it’s a new patient, can register with the basics and thereafter wait his turn to be called-in for the vitals, etc…
All that would be available would be the new-patient form.

I was looking at the possibility of enabling such a feature in OpenEMR - would it be better to go the patient-portal way or via Access Control Lists, or, is there an easier way?

Any help on this would be highly appreciated.

bgregg wrote on Monday, December 17, 2012:

Of course! If you navigate to Administration > Globals > Portal, and enable the Onsite Portal, this will allow patients to use a computer in your office to create and update their demographics.

fkasmani wrote on Monday, December 17, 2012:

Thanks.

Do I need to enable only “Onsite Patient Portal” or the offsite option as well?

I did as you said and tried logging in from a PC on the LAN. I get the login screen, but when I put in the username and password that I’ve setup in the Administration > Globals > Portal, just endup getting an error, “Oops! Something went wrong. Please try again”.

I’ll just mention a bit about my setup here:
We have a small LAN (192.168.0.x) based
The PC on which OpenEMR is installed is http://192.168.0.101/openemr/
OpenEMR onsite patient portal is accessed as http://192.168.0.101/openemr/patients
Here’s a snapshot of the Administration > Globals > Portal

bgregg wrote on Monday, December 17, 2012:

The offsite portal is a subscription service for a portal in which patients can access outside of your office and is separate from the onsite/native portal.

To configure your onsite portal, please follow the instructions for setting up the Native Patient Portal linked below:
http://www.open-emr.org/wiki/index.php/Patient_Portal

fkasmani wrote on Monday, December 17, 2012:

Does the native onsite patient portal allow for new patient signup?

When I am enabling patient portal from the Demographics->Choices->‘Allow Patient Portal’, I can login into the native onsite patient portal perfectly well; but that is not what I want.
I need the ability for a new patient to walk-in and register himself onto the clinic’s OpenEMR system and I don’t see anything for new patients registration on the onsite native patient portal. Is there another URL to be loaded for that?

zhhealthcare wrote on Monday, December 17, 2012:

Brad

The offsite patient portal is NOT a subscription service.  It is a free service for all OpenEMR users. 

Thanks
Shameem

fkasmani wrote on Tuesday, December 18, 2012:

Does the ZH Patient Portal work entirely with the native version of OpenEMR, or does it depend on other services by ZH Healthcare?

capminds wrote on Tuesday, December 18, 2012:

Kasmani,
                  Does the native onsite patient portal allow for new patient signup?
               
<CapMinds> No,Patient sign up is not available on OpenEMR by default,However we can customize the patient portal for patient signup (Patient intake form).We would able to help you to achieve this.Still you are interested please let us know

Naina
emr@capminds.com
www.capminds.com

fkasmani wrote on Tuesday, December 18, 2012:

How well do off-site patient portals work with PC’s behind an ISP’s NAT firewall (those that do not have a public IP address)? My scenario is similar and my PC’s all have IP numbers in the format 192.168.0.xxx

I’ve registered for the ZH off-site portal and when trying to register as a new patient on “https://mydocsportal.com”, I get an error saying, “Currently No Connection With This Registered Provider.”

bradymiller wrote on Tuesday, December 18, 2012:

Hi,

Having this feature in the onsite(native) patient portal would be very useful. (For the developer that does this) I’d suggest going the same route as the current offsite patient portal does (utilizing the same tables and functionality within the current APIs that the offsite patient portal uses. The options of adding this feature include doing it oneself, convincing a volunteer or hiring a professional.

In terms of security, the advantage of the onsite portal (in your situation where patients are only using the portal in your office on your local network) is that you can avoid needing to expose your OpenEMR instance to the internet.

-brady
OpenEMR

bradymiller wrote on Tuesday, December 18, 2012:

Additionally,
If anybody hires a pro do this, please ensure that they will give it back to the community and consider using a developer that has a good track record of getting it’s code into the official codebase.
-brady
OpenEMR

zhhealthcare wrote on Thursday, December 20, 2012:

@fkasmani

The ZH Offsite Portal works with Native OpenEMR and do not require additional services from ZH Healthcare. 

Regarding the static IP issue, currently we do not have a solution to connect otherwise.  However we are working on a solution where a static IP will not be required. 

The offsite Portal has a ton of features, including appointments, ledger, online payment, uploading documents, messagin so on and so forth.  We are also working on a video consulting feature that we hope to release on Q1 2013. 

If you need guidance to set up the portal here is the link http://zhservices.com/portaltutorial  If you run into any issues please contact me.

Shameem
ZH Healthcare

juggernautsei wrote on Thursday, December 20, 2012:

How do I signup our clients for the patient portal?

sgaddis at jse dot net if you want to reach me direct.

Sherwin
OpenMedPractice.com

zhhealthcare wrote on Thursday, December 20, 2012:

Sherwin

Here is a video which addressed your specific question :http://zhservices.com/tutorial/providers-how-give-portal-access-patients

Shameem
ZH Healthcare

yehster wrote on Thursday, December 20, 2012:

Sherwin needs “provider IDs” for the the Physicians whose OpenEMR sites he hosts.  He’s not quite at the point where he needs to generate logins for patients yet.

zhhealthcare wrote on Thursday, December 20, 2012:

Each OpenEMR instance registers for the portal through the globals.  They enter their Provider IDs while registering.  That is the Provider ID.

Did I answer you right?

Shameem
ZH Healthcare

juggernautsei wrote on Friday, December 21, 2012:

Shameem,

Where do I get the provider ID from? I am looking in the globals. The first thing is provider ID. Where does that come from? I watched the video and it does not answer that question. We are using the onsite patent portal at the moment. I would like to switch one of my clients this week so I can get a handle on how this thing works so I can roll it out to the rest of the clients.

Sherwin
OpenMedPractice.com

bradymiller wrote on Friday, December 21, 2012:

Hi Sherwin,

I am not an expert on the offsite portal, but I’ve been able to set them up for the demos using the following instruction sets:
Videos:
http://www.open-emr.org/wiki/index.php/Patient_Portal#Video_Tutorials
Text:
http://www.open-emr.org/wiki/index.php/Patient_Portal#Instructions_2

-brady
OpenEMR

zhhealthcare wrote on Saturday, December 22, 2012:

Sherwin
I sent you an offline message to do a gotomeeting or team viewer session to help u out. Once we figure it out we can post the solution here.

Shameem
Zhhealthcare

kodusote wrote on Wednesday, April 09, 2014:

Just wondering if there has been any progress with this discussion on getting patients to be able to self-register and fill-in all the demographic information at first contact with the facility.
Can the ACO for Patient Portal access be modified to allow the patient to view and edit his/her on demographics?