Patient Appointment Reminder


(Akinyemi Oyedeji) #1

How does the appointment reminder work on openemr? I have configured the smtp setting but patient are not getting reminder. Am I missing something? kindly help


(Sherwin Gaddis) #2

@Akinyemi_Oyedeji
Patient reminders is not automatic. Have you gone to Misc > BatchCom?


(Akinyemi Oyedeji) #3

Thanks for your response, much appreciated. How do I configure Batch.com to work?


(Sherwin Gaddis) #4

I spent 20 minutes looking for documentation on how to use it. I could not find anything. You will just have to play around with it to get it to work.

The only thing I know for sure is that it references to the calendar. It searches the calendar for appointments to send notifications to.