Hi Zh Healthcare
I installed openemr 4.2.1 with new database on a virtual private server from a webhoster “De Heeg” in the Netherlands. After the successful installation, I went to administrations and portal and clicked the “enable offsite portal” option. I filled in the registration form, received the activation code by email, did the activation procedure, and was directly redirected to: https://old.mydocsportal.com/login.php?error=2. When filling in the Provider id, username and password the error appears: Invalid Provider Id.
- Offsite Patienten Ingang Site adres: https://mydocsportal.com/provider.php
- Patient portal setting for admin: active
After saving, there appeared the Patient portal option in the left nav menu, but on clicking it showed a page with INVALID USER NAME OR/AND PASSWORD.
As adviced in topics, tried to set up a openVPN, however …
Try to establish a openVPN, the only information I miss, is in the vpn configuration files.
- I’m not able to open the portal account, so not able to download through the portal the info.
- In the OpenEMR at Administration->Globals->Portal->“Download Offsite Portal Connection Files” it shows “offsite portal web service fails”.
Please, kindly check out the issue!
Note: I didn’t received an email with the registration details!