# Not able to view patient photo and upload documents after update to 8.0.0 (3) **URL:** \ **Category:** Support\ **Created:** [May 18, 2026, 3:34pm UTC](https://community.open-emr.org/t/not-able-to-view-patient-photo-and-upload-documents-after-update-to-8-0-0-3/26776 "2026-05-18T15:34:24Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![cornutaurus](https://community.open-emr.org/user_avatar/community.open-emr.org/cornutaurus/32/11917_2.png) [@cornutaurus](https://community.open-emr.org/u/cornutaurus)\ **Post date:** [May 18, 2026, 3:34pm UTC](https://community.open-emr.org/t/not-able-to-view-patient-photo-and-upload-documents-after-update-to-8-0-0-3/26776/1 "2026-05-18T15:34:24Z")
**Situation** Since updated to 8.0.0 (3) from 7.0.3 we’ve been experiencing multiple problems - When hovering over person icon on calendar it did not display photo of the patient on the bottom left. It said javascrip:goPid(‘2236’) - When clicking on Documents and click on any of the folder under document list. It will display Looks like there’s a problem with this site **OpenEMR Version** I’m using OpenEMR version 8.0.0 (3) **Browser** : I’m using: Firefox and Chrome **Operating System** I’m using: Linux Mint 24 **Search** Did you search the forum for similar questions? Yes **Logs** Did you check the logs? Yes ---
**Author:** ![cornutaurus](https://community.open-emr.org/user_avatar/community.open-emr.org/cornutaurus/32/11917_2.png) [@cornutaurus](https://community.open-emr.org/u/cornutaurus)\ **Post date:** [May 21, 2026, 7:59pm UTC](https://community.open-emr.org/t/not-able-to-view-patient-photo-and-upload-documents-after-update-to-8-0-0-3/26776/2 "2026-05-21T19:59:32Z")
Also I’m not able to use fee sheet review buttons. Usually when a patient has insurance and I wanted to use the same CPT4 and ICD10. I would just click the review button and it would have created from the previous one. However since the upgrade we can’t do that anymore. The error is here > [Thu May 21 14:54:31.337242 2026] [php:error] [pid 141356] [client 127.0.0.1:38278] PHP Fatal error: Uncaught OpenEMR\Common\Database\SqlQueryException: Insert failed. SQL error Duplicate entry ‘2149-12996-48201’ for key ‘uniq\_issue\_key’ Query: INSERT INTO issue\_encounter ( `uuid`, pid, list\_id, encounter, resolved, created\_by, updated\_by) VALUES (?,?,?,?,?,?,?) in /var/www/html/openemr/src/Common/Database/QueryUtils.php:225\nStack trace:\n#0 /var/www/html/openemr/src/Services/PatientIssuesService.php(282): OpenEMR\Common\Database\QueryUtils::sqlInsert()\n#1 /var/www/html/openemr/interface/forms/fee\_sheet/review/fee\_sheet\_queries.php(94): OpenEMR\Services\PatientIssuesService-\>linkIssueToEncounter()\n#2 /var/www/html/openemr/interface/forms/fee\_sheet/review/fee\_sheet\_ajax.php(107): update\_issues()\n#3 {main}\n thrown in /var/www/html/openemr/src/Common/Database/QueryUtils.php on line 225, referer: [http://localhost/openemr/interface/patient\_file/encounter/load\_form.php?formname=fee\_sheet](http://localhost/openemr/interface/patient_file/encounter/load_form.php?formname=fee_sheet) ---
**Author:** ![moussa](https://community.open-emr.org/letter_avatar_proxy/v4/letter/m/90ced4/32.png) [@moussa](https://community.open-emr.org/u/moussa)\ **Post date:** [May 22, 2026, 1:49pm UTC](https://community.open-emr.org/t/not-able-to-view-patient-photo-and-upload-documents-after-update-to-8-0-0-3/26776/3 "2026-05-22T13:49:46Z")
> [@cornutaurus](#): > > I’m not able to use fee sheet review buttons This may not help but it is working in the demo site ---
**Author:** ![ninjatx](https://community.open-emr.org/letter_avatar_proxy/v4/letter/n/898d66/32.png) [@ninjatx](https://community.open-emr.org/u/ninjatx)\ **Post date:** [May 29, 2026, 12:22am UTC](https://community.open-emr.org/t/not-able-to-view-patient-photo-and-upload-documents-after-update-to-8-0-0-3/26776/4 "2026-05-29T00:22:09Z")
I have the same issue. I even installed a new testing OpenEMR server and it threw the same error. ---
**Author:** ![cornutaurus](https://community.open-emr.org/user_avatar/community.open-emr.org/cornutaurus/32/11917_2.png) [@cornutaurus](https://community.open-emr.org/u/cornutaurus)\ **Post date:** [May 29, 2026, 3:34pm UTC](https://community.open-emr.org/t/not-able-to-view-patient-photo-and-upload-documents-after-update-to-8-0-0-3/26776/5 "2026-05-29T15:34:50Z")
Tested on Openemr demo [https://demo.openemr.io/openemr](https://demo.openemr.io/openemr) When hovering over a patient name, there’s no photo displayed on the bottom left corner. See pic ![no photo displayed](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/3X/4/4/445bda821577e141962e862910f7da59f035c87f.jpeg) Patient’s profile ![phil belford](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/3X/e/e/ee650667b64b45eddda51d5fd3166212295dac8b.jpeg) The photo only appeared when the patient is selected ![photo displayed](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/3X/b/1/b17526a86de8492b5c485d21c5bef2f4d1e9d82a.jpeg)