New Patient's Insurance Wrong Data

OpenEMR Development
1

mamassoud wrote on Tuesday, December 11, 2012:

Whenever I create a new patient and check Insurance box , it gets filled up with an existing patient’s insurance data I had few days ago.
This problem is new and is not associated with any program updates.
I am using 4.1._7 on linux platform.
The browser is firefox.
The wrong  insurance data is filled up from same existing patient who was created on 12/7/2012.
I am supposed to get blank insurance data.
Thanks
Mohamed

2

tmccormi wrote on Tuesday, December 11, 2012:

This is usually caused by a ID=0 record in insurance data table.  Usually caused by a data conversation.

It is about in the logic, but caused by data that shouldn’t be there to begin with.

Tony

3

tmccormi wrote on Tuesday, December 11, 2012:

That should say a bug in the logic….

4

mamassoud wrote on Tuesday, December 11, 2012:

Thanks Tony,
I searched insurance_data table and the is no ID=0
We are using newcrop eRx
Mohamed

5

bgregg wrote on Tuesday, December 11, 2012:

Mohamed,

Are you using the Patient Portal? I ran in to this issue once before and the fix was deleting the specific record that the Demographics > Insurance fields are pulling from, which is the insurance_data table in phpmyadmin. While it resolved the issue, the patient information needed re-entered.

6

mamassoud wrote on Tuesday, December 11, 2012:

Thanks Brad for the work around, but I do not know what will happen if I delete that insurance_data record.
I hope this will not cause errors to the patient_data record of the patient.
Mohamed

7

mamassoud wrote on Tuesday, December 11, 2012:

Looking carefully I found this insurance_data with pid=0
Once deleted problem disappeared, wow

How can I report this as bug in the logic….
Thanks Tony and Brad