Negative/ offset payment posting

Management and Administration
1

dkdipak1 wrote on Wednesday, July 23, 2014:

Hi,

I had a situation where I have two eobs for same encounter. one was paid in June fiscal and another in July. In July fiscal I have to take some money off from the CPT. when I post negative payment and distribute, it says success but there is no effect on account. Any help?

Thanks

2

fsgl wrote on Wednesday, July 23, 2014:

There is no mechanism for unapplied payments or credit balances.

Overpayments which appear as negative balances need to be adjusted out and reapply to another change.

Batch Payments has a black hole, Global Account, into which overpayments will disappear and cannot be retrieved for posting to future charges.