drlindseycarr wrote on Friday, May 31, 2013:
I am trying to submit claims and they have said that my address is missing. I looked in facilities and the appropriate address is there, is there somewhere else I should be looking? They also said there was a space before my tax id number somewhere in the claim…any thoughts on any of this?
fsgl wrote on Saturday, June 01, 2013:
Which clearinghouse do you use?
Do you know how to read the X12 file? Is the address in the data file?
If you can’t decipher the X12 file, is the address in the CMS 1500 .pdf file?
drlindseycarr wrote on Sunday, June 02, 2013:
I was billing direct to BCBS. As far as I can tell the address is present in the text generated from the x12. I also have noticed that when checking out patients the address is missing at the top of the check out screen despite diligently being sure the facility checked for the appointment was my office. Any thoughts?
fsgl wrote on Monday, June 03, 2013:
The name of your practice shows up on the checkout form but not your address. Both practice name and address appear in the X12 file. Are both statements correct?
Go to the Edit Facility dialog box and re-enter everything. Place a check mark in the appropriate boxes and choose a POS code from the drop down menu.
Is there an address on the checkout form now?
Send only 1 claim as a test to BS. What happens with the one claim?