drkay wrote on Sunday, January 27, 2013:
We use the messaging system in OpenEMR to make referrals. While I’m seeing a patient, I send a message to my referral person to send them to a given specialist regarding such-and-such problem. The problem I’m having is that we make so many referrals, that really important referrals which must be dealt with immediately get buried in all the non-urgent referrals, so my referrals clerk misses the urgent ones, resulting in delays in care and potential legal liability for me.
Can we add a way to prioritize messages in the messaging system? Maybe high priority messages could display in red on the recipient’s display?
James L. Kay, D.O., FAAP