Manual posting only

juggernautsei wrote on Friday, November 06, 2015:

Has anyone experienced this and have a solution?

POSTING INSURANCE MONEY: Insurance companies do not always pay all the lines for the same date of service at the same time. When this happens and I post what the insurance company has paid on in OpenEMR and post nothing in the lines that have not been paid as of yet, the system turns the unpaid procedure codes over the patient’s responsibility. This CANNOT happen as we have a number of patients that have Medicaid and we CANNOT bill them!!! There has to be a way that the only procedure codes that change payer responsibility are the ones that I post anything to.

fsgl wrote on Friday, November 06, 2015:

If there are charges not addressed by secondary payor, “Done with” must stay as primary payor, to avoid balance going to patient. See attachment.

If unaddressed charge is not found in 2nd payor’s system, charge must be be rebilled.

juggernautsei wrote on Saturday, November 07, 2015:

Thank you!

fsgl wrote on Saturday, November 07, 2015:

Most welcome.

Now, let’s get other billing problems licked.