Insurance data NOT saving

dokellie wrote on Tuesday, January 10, 2012:

Now using XAMP-OpenEMR on Toshiba Satellite with Win7 HomePremium, this computer as our “server”.  My medical assistant is using (nicer) Toshiba Satellite with Vista, and she has been entering patients, appointments and insurance data all evening.  Unfortunately, NONE of the payor/insurance data is saving to the program.  Needless to say, this is a problem for us. 
Your ASAP advice is highly sought!
Linda E. Hungerford, M.D.
Illinois USA

dokellie wrote on Tuesday, January 10, 2012:

XAMP-OpenEMR v.4.1.05, with prescription module and file from NLM.
Linda H.

bradymiller wrote on Tuesday, January 10, 2012:

Hi,

Are you getting any errors outputted to the screen or to the php error log? I am assuming since placed .05 above that you installed patch #5. Did you install patch #5 according to the following instructions:
http://www.open-emr.org/wiki/index.php/OpenEMR_Patches#Windows
(if you didn’t do step 3, then will have problems)

If above is not the case and there are no errors on screen or in the php error log, then is it working from the win7 home premium computer, but not the vista computer?

-brady

dokellie wrote on Monday, January 16, 2012:

Insurance data is not entering on either the Win7 or the Vista computers.  We do not receive any screen messages on either computer.  Yes, I tried to follow the 0.05 patch instructions word for word.

I will poke around and see if I can find any php errors; will need some pointers on where to look.
Linda E. Hungerford, M.D.

dokellie wrote on Monday, January 16, 2012:

I am pasting the contents of the file called error.php below.  Still looking for other error files.

<?php
/* vim: set expandtab sw=4 ts=4 sts=4: */
/**
* phpMyAdmin fatal error display page
*
* @version $Id: error.php 11986 2008-11-24 11:05:40Z nijel $
* @package phpMyAdmin
*/

/**
* Input sanitizing.
*/
require_once ‘./libraries/sanitizing.lib.php’;

/* Get variables */
if (! empty($_REQUEST) && is_string($_REQUEST)) {
    $lang = htmlspecialchars($_REQUEST);
} else {
    $lang = ‘en’;
}

if (! empty($_REQUEST) && is_string($_REQUEST)) {
    $dir = htmlspecialchars($_REQUEST);
} else {
    $dir = ‘ltr’;
}

if (! empty($_REQUEST) && is_string($_REQUEST)) {
    $type = htmlspecialchars($_REQUEST);
} else {
    $type = ‘error’;
}

// force utf-8 to avoid XSS with crafted URL and utf-7 in charset parameter
$charset = ‘utf-8’;

header(‘Content-Type: text/html; charset=’ . $charset);
?>
<!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Strict//EN” “http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd”>
<html xmlns=“http://www.w3.org/1999/xhtml” xml:lang="<?php echo $lang; ?>" dir="<?php echo $dir; ?>">
<head>
    <link rel=“icon” href="./favicon.ico" type=“image/x-icon” />
    <link rel=“shortcut icon” href="./favicon.ico" type=“image/x-icon” />
    <title>phpMyAdmin</title>
    <meta http-equiv=“Content-Type” content=“text/html; charset=<?php echo $charset; ?>” />
    <style type=“text/css”>
    <!-
    html {
        padding: 0;
        margin: 0;
    }
    body  {
        font-family: sans-serif;
        font-size: small;
        color: #000000;
        background-color: #F5F5F5;
        margin: 1em;
    }
    h1 {
        margin: 0;
        padding: 0.3em;
        font-size: 1.4em;
        font-weight: bold;
        color: #ffffff;
        background-color: #ff0000;
    }
    p {
        margin: 0;
        padding: 0.5em;
        border: 0.1em solid red;
        background-color: #ffeeee;
    }
    //->
    </style>
</head>
<body>
<h1>phpMyAdmin - <?php echo $type; ?></h1>
<p><?php
if (function_exists(‘get_magic_quotes_gpc’) && get_magic_quotes_gpc()) {
    echo PMA_sanitize(stripslashes($_REQUEST));
} else {
    echo PMA_sanitize($_REQUEST);
}
?></p>
</body>
</html>

this is “greek to me”!
Linda H.

dokellie wrote on Monday, January 16, 2012:

the Apache error log contains the following:
   PHP Deprecated:  Assigning the return value of new by reference is deprecated in C:\\xampp-openemr-4.1.0\\xampp\\htdocs\\openemr\\library\\adodb\\adodb.inc.php on line 3545, referer: https://doctorlinda-pc/openemr/interface/main/main_title.php
lehmd

dokellie wrote on Monday, January 16, 2012:

I also don’t seem to be able to get SNO-Med to install properly either.
Linda H., M>D.

bradymiller wrote on Tuesday, January 17, 2012:

Hi,
What is your version of XAMPP?
-brady

dokellie wrote on Tuesday, January 17, 2012:

Trial and error… Individual’ insurance info will save once an encounter is created.  Tested it using my name and demographics plus self pay etc and everything saved.
Seems a little cart before the horse so to speak, but I also see that this could be a deterrent to insurance fraud.
?Is it supposed to work this way?
Linda H., M.D.