I made a change to the lookup in the subscriber information in the demographics section. I made some changes to Rod’s code. If it is a needed item I will set it up on a global and do a commit it not it will die here…
The dialog box for Insurance Companies has fields for the address.
Presumably the code changes are such that there will be no duplications in the 837P & CMS 1500.
Another approach is to give different names to subsidaries. Unitedhealthcare administers Medigap policies for AARP. We use AARP, not Uhc, for these policies. AARP & Uhc have different addresses.
It also helps to enter the Group number in the Insurance section of the Patient Summary. If a subsidary & the parent company share the same address, the Group number will route the claim to the correct division.
I agree that you should use unique names of course, but with 15 iterations of Blue cross, I imagine, from my cardiology clinic experience here in the CHF capitol of the world that having the address to look at while holding someone’s insurance card up in front of the screen when picking from a long list that it would be pretty useful in the hectic insanity of clinic day for those poor folks consigned to the front desk. That goes double if their access isn’t superuser, which a lot of people tend to take into account.
Lots of payers don’t have group numbers…like Medicaid.
I think a lot of folks will agree that something nice we could do in the future is fix some of the edit navigation in the layout based tabs. Currently, if you are in one tab of the view, then hit edit, you must go back to the tab you wanted to edit; kind of “starting over”. It is confusing at first, then is simply a slowdown.