# Installation Problem issue with 8.3.0 **URL:** \ **Category:** Support\ **Tags:** installation\ **Created:** [September 8, 2026, 2:11pm UTC](https://community.open-emr.org/t/installation-problem-issue-with-8-3-0/27038 "2026-09-08T14:11:08Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![aadkins](https://community.open-emr.org/user_avatar/community.open-emr.org/aadkins/32/23365_2.png) [@aadkins](https://community.open-emr.org/u/aadkins)\ **Post date:** [September 8, 2026, 2:11pm UTC](https://community.open-emr.org/t/installation-problem-issue-with-8-3-0/27038/1 "2026-09-08T14:11:09Z")
**Situation** I am trying to install the software for the first time on my computer. When I get to the step to click on a weblink for “localhost”, it says that the website cannot be accessed. I’ve cleared my cache, cookies, all of that and even tried a different browser. **OpenEMR Version** I’m using OpenEMR version I am attempting to install Openemr 8.3.0 **Browser** : I’m using: Chrome, but also tried in Edge **Operating System** I’m using: Windows **Search** Did you search the forum for similar questions? Yes **Logs** Did you check the logs? No? Was there anything pertinent in them? Please paste them here (surround with three backticks (```) for readability. You can also turn on User Debugging under Administration-\>Globals-\>Logging User Debugging Options=\>All ---
**Author:** ![juggernautsei](https://community.open-emr.org/user_avatar/community.open-emr.org/juggernautsei/32/10764_2.png) [@juggernautsei](https://community.open-emr.org/u/juggernautsei)\ **Post date:** [September 10, 2026, 8:22pm UTC](https://community.open-emr.org/t/installation-problem-issue-with-8-3-0/27038/2 "2026-09-10T20:22:47Z")
Quick question. Did you install the Docker version of the program? If not, describe how you installed the program, and did you install all of the dependencies first?