We are very new to Open Emr. We have recently installed the application to asses the functionality. We have been facing a problem that secure messaging is not functioning. When a message is being sent to the patient from the physician’s side, the message has been showing in the messages area of the physican. However, noting is appearing in the patient’s portal secure messaging inbox.
Similar is the case from patient’s end. The message sent from the patient’s side are showing as messages sent. However, nothing is shown in the patient’s messages inbox at the physician’s end.
Will appreciate if anyone would provide clear documentation related to setup and usage related to secure messaging.