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How do I void a payment

I charged the patient the wrong amount. So I gave them back their check, had them write a new one for a lesser amount. But the first payment got entered into the EMR. How do I delete that payment from the EMR?

Go to Fee > Posting enter the chart number of the patient and change the selection to all. Click on the invoice number and that will take you to the next screen where you can put a check in the box to delete the payment.

1 Like

Thank you!


@juggernautsei where is this invoice number found on the database?

@Benzo The invoice number is found in form_encounter table as ‘invoice_refno’,
This 'invoice_refno" is used as invoice number in OpenEMR