How do i actually send an email to my client from within openemr?

Day-to-Day Users
21

I have noticed, that initially Amazon SES is in sandbox mode, which means that one can just send emails to verified emails at SES.
To solve this, one has to open a support ticket and request your service to go on production mode and be able to send emails to anybody.

22

Error: data not accepted.SMTP server error: DATA END command failed Detail: Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-1: macomeza@gmail.com
SMTP code: 554 "

email address is not verified
the email should be marcomeza@gmail.com?

23

Thank you Luis,

I have figured out what did happen. When you setup AWS SES, you are by default in sandbox mode, in which you are able to send emails just to some white list emails (you can add email address, you will receive a SES email that validates its you). You can´t send emails to other email addresses that are not verified, until you are on production mode.
If you want to be able to send emails to anybody, you need to start a SES production mode request, AWS support will ask some questions by email and you have to prove how you will use emails and what controls do you have. They want to minimize some risks associated with spam.

My request is 2 days old, I will update my status here. Thank you to everyone and hope this can help other community members as well.

4 Likes
24

Hi guys,

Is there any way to automate emails to be sent to patient and doctor whenever a message is sent between them? Has anyone done this before?

1 Like
25

@Prasoon Yes you need setup the SMTP to your globales

1 Like