Help signing in to my existing account


(Troy Tompkins) #1

Situation
I am unable to sign in to my open emr account to access my patient records. I am using my usual username and password. I have not logged in for several months.

OpenEMR Version
I’m using OpenEMR version 3.1.0 macOS

Browser:
I’m using: Chrome

Operating System
I’m using: MacOS

Logs
Did you check the logs? Was there anything pertinent in them? Paste them here (surround with three backticks (```) for readability


(Stephen Waite) #2

hi @ttompkins, for that older version you could try this https://sourceforge.net/p/openemr/discussion/202505/thread/064af9b3/#5f4b