HCFA 1500 pdfs are generated blank

OpenEMR Development
1

zania wrote on Thursday, May 25, 2006:

Does any of you know what causes the HCFA 1500 pdfs to be generated blank?

Below is the message from FreeB_Server.pl:

Executing DoBill
changing to year directory
executing format
launching target
mv: `2006-05-25-1-6.hcfa.pdf’ and `…/public/2006-05-25-1-6.hcfa.pdf’ are the same file

All the form settings are registered and enabled in openEmr. I have no clue what the problem is.

Thanks in advance!

2

markleeds wrote on Friday, May 26, 2006:

I didn’t want to be the first to respond because I’m not sure what clue the last line gives to tell what the problem is.

I know that many problems can end in a blank pdf.  Almost anything that goes wrong along the way will cause it.  I have had it happen many times.

One of the major problems I had was errors due to the fact that I had password protected the openemr directory.

The wiki has a great page on trouble shooting freeb.  It helped me more than once.

3

pythonwarrior wrote on Tuesday, May 30, 2006:

Dear Mark,

I tried what you suggested and managed to debug my HCFA generation. Unfortunately, I’m stuck with the following personal analysis and log :

[0 - new xmlrpcval("", ‘string’)] should probably be something like [0 - new xmlrpcval(8, ‘i4’)] in order to return useful content and not a blank answer. 1-9 is my claim id. Any thoughts?

---------------------------------------

---- request ----
<?xml version="1.0"?>
<methodCall>
<methodName>FreeB.FBProcedure.ProcArray</methodName>
<params>
<param><value><string>1-9</string></value></param>
</params>
</methodCall>
---- response ----
<?xml version="1.0" encoding="UTF-8"?>
<!-- DEBUG INFO:

0 - new xmlrpcval(“1-9”, ‘string’)

–>
<methodResponse>
<params>
<param>
<value><array>
<data>
<value><i4>8</i4></value>
</data>
</array></value>
</param>
</params>
</methodResponse>---- request ----
<?xml version="1.0"?>
<methodCall>
<methodName>FreeB.FBProcedure.ProcArray</methodName>
<params>
<param><value><string></string></value></param>
</params>
</methodCall>
---- response ----
<?xml version="1.0" encoding="UTF-8"?>
<!-- DEBUG INFO:

0 - new xmlrpcval("", ‘string’)

–>
<methodResponse>
<params>
<param>
<value><array>
<data>
</data>
</array></value>
</param>
</params>
</methodResponse>

4

kashurjmax wrote on Friday, June 09, 2006:

When you are testing a coomon error that results in blank HCFAs is using incomplete data to generate the claim.
Try this
Eneter all demographic data - name address, dob, insurance information, plan number etc - all required fields in demographics.

THEN create an encounter and add valid diagnosis codes and procedure codes and then justify them.

THEN go to billings and generate a HCFA - see what happens