When generating a report, you have the choice of selecting the scanned in documents, such as a copy of the patient’s insurance card. When generating the report, however, the pdf file pull up correctly.
It there a preference I need to choose or is this a bug?
When generating a report, you have the choice of selecting the scanned in documents, such as a copy of the patient’s insurance card. When generating the report, however, the pdf file does not pull up correctly.
Is there a preference I need to choose or is this a bug?
Jeff,
What specifically does it do? Is the an error message or something? The report using imagemagik (convert) to make PDFs viewable. Do you have that installed and available?
-Tony
I think what happens is that imagemagic takes a multipage PDF and creates a file of JPG’s that are in a line without page breaks. You can then view them in a browser page, but if you try to print it, only the first page of the PDF will print. That is the same if you try to print it to paper, or PDF or fax. So you basically cannot use reports and select all to produce a single electronic file for a patient to send anywhere else. I have been just using a work around of saving them all to paperport individually and the stacking them into a single PDF, because I basically could not figure out how to make page breaks, since jpg’s seem not to be designed to be multiple pages, but web pages don’t seem to show PDF’s natively.
When I click on the pdf file to be generated in the report, only the name of the file with a small graffic icon appears. The actual document (pdf) does not open, or can be viewed in that generated report.
Do I need to install imagemagic on the server? Are there commands on the server that I need to turn on? If I click on the document in the “documents” the pdf does show without problems, but not when generating the report.