Front office collection

shameer007 wrote on Saturday, February 07, 2015:

If we using charges panel, the front office user will collect the copay from the patient but when we take collection report of the front office user it will not show the amount…???

fsgl wrote on Saturday, February 07, 2015:

Did you create a new encounter for that payment?

shameer007 wrote on Sunday, February 08, 2015:

I select the encounter of that day.

fsgl wrote on Sunday, February 08, 2015:

Do you see the payment in Billing View & EOB Posting Invoice?


shameer007 wrote on Monday, February 09, 2015:

but when i take the front office collection it will show the collected amount

visolveemr wrote on Monday, February 09, 2015:

Hello Shameer

We guess, you are talking about the “Reports->Financial->Collections” report. The copay amount collected will be shown in the Collections report(if it is attached to an encounter). Refer the attached screen shot.

Thanks
OpenEMR Customization/Support Team,
ViSolve Inc
services@visolve.com | Phone: 408-850-2243
Demo’s @ ViSolve Demo Library

fsgl wrote on Monday, February 09, 2015:

If you wish to have the payment show up in the Collections report, you must enter the charges & payments from the Fee Sheet. It does not work with Charges Panel.

shameer007 wrote on Monday, February 16, 2015:

Front reception collection standing for what???

fsgl wrote on Monday, February 16, 2015:

There is no module named “Front Office Collection” per se.

There are the Payment & Checkout options from the Menu to process patient payment on the day of service.

Collection report is a totally different entity. It is a report of payments both from patients & insurers for a given period of time.

shameer007 wrote on Wednesday, February 18, 2015:

Thank you fsgl for the valuable information

fsgl wrote on Wednesday, February 18, 2015:

You’re welcome.