# Find Procedure Order pop-up not working

**URL:** <https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822>\
**Category:** Support\
**Created:** [January 16, 2023, 7:54pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822 "2023-01-16T19:54:10Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![HNM\_Inc\_ZAMBIA](https://community.open-emr.org/user_avatar/community.open-emr.org/hnm_inc_zambia/32/17814_2.png) [@HNM\_Inc\_ZAMBIA](https://community.open-emr.org/u/HNM_Inc_ZAMBIA)\
**Post date:** [January 16, 2023, 7:54pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/1 "2023-01-16T19:54:10Z")

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**Situation**  
When creating a procedure order, everytime I reach the point where am supposed to select a procedure order on Find Procedure Order pop-up I see nothing in the pop-up.

**OpenEMR Version**  
I’m using OpenEMR version 7

**Browser** :  
I’m using Chrome as my Browser

**Operating System**  
I’m using: Windows 11

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**Author:** ![htuck](https://community.open-emr.org/user_avatar/community.open-emr.org/htuck/32/15185_2.png) [@htuck](https://community.open-emr.org/u/htuck)\
**Post date:** [January 17, 2023, 5:59pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/2 "2023-01-17T17:59:59Z")

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Hello @HNM_Inc_ZAMBIA  
Can you tell me which wiki page of instructions you are using? The OpenEMR wiki has several, some of which are left over from much older versions of the Procedure Orders and the configuration workflows may have changed.

The current most complete instructions are found in  
[https://www.open-emr.org/wiki/index.php/Sample\_Create\_and\_Use\_Procedure\_Orders\_4.1-4.2](https://www.open-emr.org/wiki/index.php/Sample_Create_and_Use_Procedure_Orders_4.1-4.2)

Can you tell where you are in those steps?  
Also pls send a screenshot of your procedure config as it exists at this point

Thanks- Harley

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<div class="post-metadata">

**Author:** ![sjpadgett](https://community.open-emr.org/user_avatar/community.open-emr.org/sjpadgett/32/21623_2.png) [@sjpadgett](https://community.open-emr.org/u/sjpadgett)\
**Post date:** [January 17, 2023, 7:16pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/3 "2023-01-17T19:16:14Z")

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The short version.  
You have to set up what procedure for what provider is wanted in Procedure-\>Configurations.  
First you have to setup the provider(say In House Lab) as a lab in Address Book then set up the provider in Procedure-\>Providers. Now procedures will show in orders.

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<div class="post-metadata">

**Author:** ![HNM\_Inc\_ZAMBIA](https://community.open-emr.org/user_avatar/community.open-emr.org/hnm_inc_zambia/32/17814_2.png) [@HNM\_Inc\_ZAMBIA](https://community.open-emr.org/u/HNM_Inc_ZAMBIA)\
**Post date:** [January 17, 2023, 7:36pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/4 "2023-01-17T19:36:07Z")

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I am not able to add images in the reply section.

You can share with me your email address I give you access to my rdp. including the EMR logins that’s if you don’t mind.

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<div class="post-metadata">

**Author:** ![HNM\_Inc\_ZAMBIA](https://community.open-emr.org/user_avatar/community.open-emr.org/hnm_inc_zambia/32/17814_2.png) [@HNM\_Inc\_ZAMBIA](https://community.open-emr.org/u/HNM_Inc_ZAMBIA)\
**Post date:** [January 17, 2023, 7:36pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/5 "2023-01-17T19:36:46Z")

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I have already done that, still not working

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**Author:** ![htuck](https://community.open-emr.org/user_avatar/community.open-emr.org/htuck/32/15185_2.png) [@htuck](https://community.open-emr.org/u/htuck)\
**Post date:** [January 17, 2023, 7:49pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/6 "2023-01-17T19:49:04Z")

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@HNM_Inc_ZAMBIA  
you should be able to drag an image from your file manager to the forum panel you are typing your post into.

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<div class="post-metadata">

**Author:** ![HNM\_Inc\_ZAMBIA](https://community.open-emr.org/user_avatar/community.open-emr.org/hnm_inc_zambia/32/17814_2.png) [@HNM\_Inc\_ZAMBIA](https://community.open-emr.org/u/HNM_Inc_ZAMBIA)\
**Post date:** [January 17, 2023, 7:55pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/7 "2023-01-17T19:55:24Z")

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THIS IS WHAT AM GETTING 👇  
Sorry, new users can only put one embedded media item in a post.

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<div class="post-metadata">

**Author:** ![HNM\_Inc\_ZAMBIA](https://community.open-emr.org/user_avatar/community.open-emr.org/hnm_inc_zambia/32/17814_2.png) [@HNM\_Inc\_ZAMBIA](https://community.open-emr.org/u/HNM_Inc_ZAMBIA)\
**Post date:** [January 17, 2023, 8:10pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/8 "2023-01-17T20:10:10Z")

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![Capture](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/3X/a/d/ad18026e0bf095eba6f48fbc952d5e9e5ca52c20.png)  
 ![Capture2](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/3X/3/d/3d586bf31a85c6c4d320b532bc8cead962a63a8c.png)  
 ![Capture3](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/3X/a/f/af2f5f70fd0648510dfd7cbd3d8d0c21e0d4a5b2.png)  
 ![Capture4](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/3X/1/5/151ccac46ede344be5a8d4602f318820f9d36e8d.png)

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<div class="post-metadata">

**Author:** ![stephenwaite](https://community.open-emr.org/user_avatar/community.open-emr.org/stephenwaite/32/15754_2.png) [@stephenwaite](https://community.open-emr.org/u/stephenwaite)\
**Post date:** [January 17, 2023, 8:16pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/9 "2023-01-17T20:16:34Z")

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nice bug report @HNM_Inc_ZAMBIA

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<div class="post-metadata">

**Author:** ![sjpadgett](https://community.open-emr.org/user_avatar/community.open-emr.org/sjpadgett/32/21623_2.png) [@sjpadgett](https://community.open-emr.org/u/sjpadgett)\
**Post date:** [January 17, 2023, 8:22pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/10 "2023-01-17T20:22:42Z")

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This works in my v7 patch 2

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<div class="post-metadata">

**Author:** ![HNM\_Inc\_ZAMBIA](https://community.open-emr.org/user_avatar/community.open-emr.org/hnm_inc_zambia/32/17814_2.png) [@HNM\_Inc\_ZAMBIA](https://community.open-emr.org/u/HNM_Inc_ZAMBIA)\
**Post date:** [January 17, 2023, 9:11pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/11 "2023-01-17T21:11:42Z")

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I’m using version 7 too. I just don’t know why I’m running into this bug. I tried the openemr demo and everything seems to work fine.

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<div class="post-metadata">

**Author:** ![stephenwaite](https://community.open-emr.org/user_avatar/community.open-emr.org/stephenwaite/32/15754_2.png) [@stephenwaite](https://community.open-emr.org/u/stephenwaite)\
**Post date:** [January 17, 2023, 9:16pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/12 "2023-01-17T21:16:44Z")

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like @sjpadgett was saying, what patch are you on?

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<div class="post-metadata">

**Author:** ![HNM\_Inc\_ZAMBIA](https://community.open-emr.org/user_avatar/community.open-emr.org/hnm_inc_zambia/32/17814_2.png) [@HNM\_Inc\_ZAMBIA](https://community.open-emr.org/u/HNM_Inc_ZAMBIA)\
**Post date:** [January 18, 2023, 1:53am UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/13 "2023-01-18T01:53:47Z")

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It’s just 7.0.0 and if I download patch 2 some folders are missing

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<div class="post-metadata">

**Author:** ![stephenwaite](https://community.open-emr.org/user_avatar/community.open-emr.org/stephenwaite/32/15754_2.png) [@stephenwaite](https://community.open-emr.org/u/stephenwaite)\
**Post date:** [January 18, 2023, 1:49pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/14 "2023-01-18T13:49:19Z")

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hi @HNM_Inc_ZAMBIA , did you follow the [patch install guide](https://www.open-emr.org/wiki/index.php/OpenEMR_Patches)?

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<div class="post-metadata">

**Author:** ![HNM\_Inc\_ZAMBIA](https://community.open-emr.org/user_avatar/community.open-emr.org/hnm_inc_zambia/32/17814_2.png) [@HNM\_Inc\_ZAMBIA](https://community.open-emr.org/u/HNM_Inc_ZAMBIA)\
**Post date:** [January 18, 2023, 3:44pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/15 "2023-01-18T15:44:48Z")

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@stephenwaite @sjpadgett @htuck yes I followed the patch install guide. Patch installation was success but that did not fix the issue.  
[find\_order\_popup.php](https://community.open-emr.org/uploads/short-url/8Y1g08rBIGR1kKDINWTagRg6Npm.php) (8.6 KB)

 ![Screenshot_20230118_093502](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/3X/f/f/ff4ac208b58503025b3361eb8ddf3cae1d112b25.png)  
 ![Screenshot_20230118_093618](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/3X/a/a/aa95618186ec8cf3bc7eb393e4d0f0187a82328b.png)  
 ![Screenshot_20230118_093852](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/3X/a/9/a99f8d9e572c6edd3586a86b4fa4d4787149ae9f.png)

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<div class="post-metadata">

**Author:** ![stephenwaite](https://community.open-emr.org/user_avatar/community.open-emr.org/stephenwaite/32/15754_2.png) [@stephenwaite](https://community.open-emr.org/u/stephenwaite)\
**Post date:** [January 18, 2023, 5:57pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/16 "2023-01-18T17:57:58Z")

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hi @HNM_Inc_ZAMBIA , would redo the patch, it looks like that file was altered.

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<div class="post-metadata">

**Author:** ![HNM\_Inc\_ZAMBIA](https://community.open-emr.org/user_avatar/community.open-emr.org/hnm_inc_zambia/32/17814_2.png) [@HNM\_Inc\_ZAMBIA](https://community.open-emr.org/u/HNM_Inc_ZAMBIA)\
**Post date:** [January 18, 2023, 6:25pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/17 "2023-01-18T18:25:07Z")

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I did the installation today. When was it altered?

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<div class="post-metadata">

**Author:** ![stephenwaite](https://community.open-emr.org/user_avatar/community.open-emr.org/stephenwaite/32/15754_2.png) [@stephenwaite](https://community.open-emr.org/u/stephenwaite)\
**Post date:** [January 18, 2023, 6:38pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/18 "2023-01-18T18:38:09Z")

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wondering if you may have mistakenly altered it

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<div class="post-metadata">

**Author:** ![HNM\_Inc\_ZAMBIA](https://community.open-emr.org/user_avatar/community.open-emr.org/hnm_inc_zambia/32/17814_2.png) [@HNM\_Inc\_ZAMBIA](https://community.open-emr.org/u/HNM_Inc_ZAMBIA)\
**Post date:** [January 18, 2023, 6:41pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/19 "2023-01-18T18:41:31Z")

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![Screenshot_20230118_124023](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/3X/3/3/33d8a7dbc5aba0d847e0418883587af1fdd46cb7.png)

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<div class="post-metadata">

**Author:** ![HNM\_Inc\_ZAMBIA](https://community.open-emr.org/user_avatar/community.open-emr.org/hnm_inc_zambia/32/17814_2.png) [@HNM\_Inc\_ZAMBIA](https://community.open-emr.org/u/HNM_Inc_ZAMBIA)\
**Post date:** [January 18, 2023, 6:42pm UTC](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822/20 "2023-01-18T18:42:09Z")

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No, I haven’t done any changes to the file.

[Next page](https://community.open-emr.org/t/find-procedure-order-pop-up-not-working/19822.md?page=2)
