# Error with eligibility check - Nothing returned from X12 Partner

**URL:** <https://community.open-emr.org/t/error-with-eligibility-check-nothing-returned-from-x12-partner/23653>\
**Category:** Day-to-Day Users\
**Created:** [October 16, 2024, 4:55pm UTC](https://community.open-emr.org/t/error-with-eligibility-check-nothing-returned-from-x12-partner/23653 "2024-10-16T16:55:23Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![moussa](https://community.open-emr.org/letter_avatar_proxy/v4/letter/m/90ced4/32.png) [@moussa](https://community.open-emr.org/u/moussa)\
**Post date:** [October 18, 2024, 12:20am UTC](https://community.open-emr.org/t/error-with-eligibility-check-nothing-returned-from-x12-partner/23653/6 "2024-10-18T00:20:23Z")

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I looked at this discussion and the pic attached, it seems the space does not accept enough cherecters and my User Logon and User Password are cut off

> [@Eligibility Checks & Clearinghouses](https://community.open-emr.org/t/eligibility-checks-clearinghouses/9742/133):
>
> hi @sjpadgett, does this look like an ok setup with the username/password for OA?

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_[View the full topic](https://community.open-emr.org/t/error-with-eligibility-check-nothing-returned-from-x12-partner/23653)._