Eligibility Checks & Clearinghouses

Let us know how it goes for you - maybe post the code here when you’re successful? I use OA and plan to implement this feature as well… :slight_smile:

I definitely will.

Spent half the day on the phone with Zirmed support. They are nice but have no tools or ability to help.
They provided an old sample file that does not conform to their companion guide and does not successfully upload for processing.

There are some problems that need to be addressed as well in the code. Once I have it working though I will make the changes available.

If anyone has a sample 270 file from any source at all that is compatible with Zirmed and they they can share please let me know. May require some sanitizing of course…

hi @KyleNave, here’s a bit of work from last year simple fix to segment delimiter by stephenwaite · Pull Request #1066 · openemr/openemr · GitHub

Thanks. I had run across that in a previous search…I know parsing the 271 response file is the next problem down the road once I can actually get one!
But it is nice to know someone has solved that one already.

ok, we’re you able to confirm your ISA values with zirmed

It is all working beautifully now.

The biggest help was when Zirmed actually flipped the switch to enable processing of the files (only took 3 days of tech support for them to figure that out).

It did require a few changes to edi.inc and edi_270.php.

I will provide details when I have a chance.

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Hello Kyle
can you please share your setup for Availty 270/271 eligibility check and Officeally claims.
I have Availity and currently check the eligibility one patient at a time.
I would like to batch process.
What changes to edi_270.php did you make? Was in in version 5.0.1.?
Thanks

I don’t have Availity working…just Zirmed.

Kyle Nave
Atlas Revenue Management

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hi @albanyeye, here’s the last fix to edi_270.php for 5.0.1, change eligibility batch from ssn to policy number, minor fix to file… · openemr/openemr@9a7444a · GitHub

office ally claims setup is on pg 6 of this doc, http://www.officeally.com/files/Provider%20Packet_20150820.pdf

THANKS!!
After speaking to Availity I made the appropriate entries into Practice–>X12 Partners and then I made the changes to the 2 files.
I got back the response with the following error:

1|2019-02-11|14.10.30.869|0089848|2019021114090200|000000000
1E|Availity does not recognize the interchange data starting at position 0 as valid.

Any further suggestions?.
Thanks

can you share a screenshot of your X12 partner setup please? ISA 01 and ISA 03 should be 00

I was told the following
Sender ID (ISA06) is AV09311993 (and 5 blank spaces after)
Reciever ID (ISA08) is 030240928 (and 6 blank spaces after)
GS03 is 030240928 (no blank spaces

I did leave GS03 completely blank and sent in the 270 file and got the same error
“Availity does not recognize the interchange data starting at position 0 as valid.”

==============================================
Here is the top of my file
ISA000000000 000000000000ZZ AV09311993 ZZ030240928 1902111342*^005010000000011P*:~GSHS AV09311993 030240928 201902111342402X005010X279A1~ST270000000003005010X279A1~BHT002213PROVTest600201902111342~HL1**201~NM1PR2Medicaid - Georgia*****46030240928 ~HL21211~NM1FA2*

are you sure about the Dun & Bradstreet dropdown choice?

No I am not sure actually.
I forgot to ask the Availity support about that.

I got that from Page 39 of this EDI support document.

When I look in the X12 table in the database, ISA07 has a value of 01.
Availity says it needs to be 01 which corresponds to DUNS.
And ISA05 has a value of ZZ

looks like the guide says ISA02 and 04 need to be 10 spaces, openemr/edi.inc at 9a7444a23561855929ba1133cfc28ddf881eb6e6 · openemr/openemr · GitHub

Ok.
I put in the following:
ISA02 = 10 spaces
ISA04 = 10 spaces
ISA06 = AV09311993 (5 blank spaces)
ISA08 = 030240928 (6 blank spaces)

and yet the same error.

I’ll try it again tonight after clinic is closed

did you hand edit the file? might be worth emailing availity support

I’ve tried to edit by hand and resend but keep getting the same error. Then I thought that maybe I should just try to send 1 patient in the file to test.
Reports–>Visits–>Eligibility and then I deleted all the patients but 1 Medicare patient and clicked the create batch button.
I got an error!! Not sure what that is all about

===============================================================

Query Error

ERROR: query failed: SELECT DATE_FORMAT(e.pc_eventDate, ‘%Y%m%d’) as pc_eventDate, e.pc_facility, p.lname, p.fname, p.mname, DATE_FORMAT(p.dob, ‘%Y%m%d’) as dob, p.ss, p.sex, p.pid, p.pubpid, i.policy_number, i.provider as payer_id, i.subscriber_relationship, i.subscriber_lname, i.subscriber_fname, i.subscriber_mname, DATE_FORMAT(i.subscriber_dob, ‘%m/%d/%Y’) as subscriber_dob, i.policy_number, i.subscriber_sex, DATE_FORMAT(i.date,’%Y%m%d’) as date, d.lname as provider_lname, d.fname as provider_fname, d.npi as provider_npi, d.upin as provider_pin, f.federal_ein as federal_ein, f.facility_npi as facility_npi, f.name as facility_name, c.name as payer_name FROM openemr_postcalendar_events AS e LEFT JOIN users AS d on (e.pc_aid is not null and e.pc_aid = d.id) LEFT JOIN facility AS f on (f.id = e.pc_facility) LEFT JOIN patient_data AS p ON p.pid = e.pc_pid LEFT JOIN insurance_data AS i ON (i.id =( SELECT id FROM insurance_data AS i WHERE pid = p.pid AND type = ‘primary’ ORDER BY date DESC LIMIT 1 ) ) LEFT JOIN insurance_companies as c ON (c.id = i.provider) WHERE e.pc_pid IS NOT NULL AND e.pc_eventDate >= ? AND e.pc_eventDate <= ? AND i.policy_number not in (‘249589229A’,‘171304340A’,‘95758728500’) AND (i.policy_number is not null and i.policy_number != ‘’)

Error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '‘249589229A’,‘171304340A’,‘95758728500’) AND (i.policy_number is not null ’ at line 42

/var/www/openemr/interface/reports/edi_270.php at 123:sqlStatement

I have also contactec Officeally for eligibilty verification and the email I got was this:

Does your EMR program have the ability to send and 270 via a SOAP or MIME connection? I would need to know that information first. If your EMR can do that we can proceed with the steps for set up.

I am not sure what that means except that we do run Mirthconnect on our server for automatic document upload and I know that mirth can send over SOAP connection.
Hope it does not come to that since I would like to have Availity work. ( even if the United no longer works on Availity)

it’s easiest to send a batch file, sounds like they’re talking about real time transaxtions

the above sql error is under review and results from not parsing out the other x12 partner appts from the batch

here’s a fix to the segment count which may help with availity, edi 270 batch eligibilty fixes by stephenwaite · Pull Request #2214 · openemr/openemr · GitHub