Edit batch payment blank page

ibnotony wrote on Thursday, June 16, 2016:

There is an unapplied amount that needs to be manually allocated.

Steps taken:

  1. go to fees
  2. go into batch payments
  3. select search payments
  4. enter in the check number and click search
  5. enter in to the check that comes up
  6. add new patient from existing entry, add adjustment payment
  7. then, scroll down to modify payment

after select modify payment and click ok, then windowed screen goes blank. Nothing happens thereafter, your changes/effort goes to waste, though adding some patient do works and some are not. I look into its php logs and found this error.

PHP Notice:
Undefined variable: hidden_patient_code in C:\OPENEMR\interface\billing\edit_payment.php on line 1147
Undefined index: mode in C:\OPENEMR\interface\billing\edit_payment.php on line 1150
Undefined variable: TypeCode in C:\OPENEMR\interface\billing\edit_payment.php on line 1152
Undefined variable: Message in C:\OPENEMR\interface\billing\edit_payment.php on line 1155
Undefined variable: CountIndexAbove in C:\OPENEMR\interface\billing\edit_payment.php on line 1156
Undefined variable: CountIndexBelow in C:\OPENEMR\interface\billing\edit_payment.php on line 1157
Undefined index: ParentPage in C:\OPENEMR\interface\billing\edit_payment.php on line 1158

I do adjust also max_input_vars for multiple patient payments on php settings, but nothing happens.

Any thoughts on this? Anyone can help?

Thank you.

visolveemr wrote on Friday, June 17, 2016:

Hi Tony,
Greetings from Visolve…!

Generally blank pages get displayed in OpenEMR when there is a permission concern with the files to be accessed. I would suggest to look for the error logs if there are any items logged related to permission.

The other possibility of getting this error is on posting data that is above the allowed count. On the mentioned thread, it seems you have scrolled down to modify payment which makes us assume that you have a list of encounters to be posted.

Please provide more details on what was the adjustment value that you made for “max_input_vars”.

Will try out in providing the best of our solutions.

Thanks,
ViSolve OpenEMR Support Team
ViSolve

ibnotony wrote on Wednesday, June 22, 2016:

Hi there,

I look into php logs for any items related to permission but did not see anything. Where can I find the settings for posting data allowed count? I set value for max_input_vars to 5000, but still blank page issue after modifying the unapplied payment encountered.

rgenandt wrote on Wednesday, June 22, 2016:

That posting/editing page is quite large in terms of inputs. Is you are a sizable practice with large remits and patients that come in often you could easily exceed that 5000 input limit - that would translate to roughly 250 - 275 items on screen I think.
There are two php.ini files on linux, probably on windows, never used it that way. Always a chance you changed the one that is not in use? And restarted apache after?
I suggest these because that was my issue on a large clinic also - they are set higher than 5000 now.

On Wednesday, June 22, 2016 7:46 AM, Tony Ibno <ibnotony@users.sf.net> wrote:

Hi there,I look into php logs for any items related to permission but did not see anything. Where can I find the settings for posting data allowed count? I set value for max_input_vars to 5000, but still blank page issue after modifying the unapplied payment encountered.Edit batch payment blank pageSent from sourceforge.net because you indicated interest in https://sourceforge.net/p/openemr/discussion/202505/To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/