Document dispatch problem

gutiersa wrote on Tuesday, August 19, 2008:

"dispatch received document" finally is showing the documents under:

"Please select the desired pages to copy or forward:"

but when I try to process certain documents I get the following error message:

tiff2pdf: No support for /location to/openemr/faxcache/scan/CCF07292008_00082/temp.tif with 16 bits per sample.
tiff2pdf: An error occurred in converting TIFF /location to/openemr/faxcache/scan/CCF07292008_00082/temp.tif to PDF /location to/openemr/documents/####/CCF07292008_00082.pdf.
faxstat: illegal option – r

is anyone familiar with this problem?

thanks