I have an install of OpenEMR V 4.1.2(7) that is running on Windows Server 2016 Standard where the users use Internet Explorer Version 11. When I go to the patient screen it displays all of the patients in the system, but when I click on one to edit, I get the “Demographics Not Authorized Message”. I am fairly new to the system and need to know how to fix this issue. I welcome any help that you can give.
hi @ccounts78 have you looked under Admin->Users to see if they have a sufficient Access Control setting?
Yes sir, I did. I am logged in with the admin account and have all rights.
Thank you by the way for your quick response.
no prob, another place to check is admin->acl and make sure the group settings look good