Using 5.0.2(1), how do we deal with clerical errors pertaining to wrong payment entries? for example, a wrong payment method was selected, or wrong amount entered?
Benzo (Ben Zoro) #1
visolveemr (ViSolve) #4
For a wrong payments made there is a revert option available in OpenEMR.
Please follow the below steps to revert the wrong payments,
- Go to fees->posting.
- Enter any criteria such as check number or payment date to search for the payment made.It will show the payment details.
- Click on the invoice number that will redirect to a screen named “EOB invoice”.
- There, you can notice a checkbox for delete option.Select the box to delete the payment made.