# Confirm appointment from patient portal

**URL:** <https://community.open-emr.org/t/confirm-appointment-from-patient-portal/12801>\
**Category:** Day-to-Day Users\
**Created:** [September 9, 2019, 9:02pm UTC](https://community.open-emr.org/t/confirm-appointment-from-patient-portal/12801 "2019-09-09T21:02:43Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![harmone75](https://community.open-emr.org/letter_avatar_proxy/v4/letter/h/8e7dd6/32.png) [@harmone75](https://community.open-emr.org/u/harmone75)\
**Post date:** [September 9, 2019, 9:02pm UTC](https://community.open-emr.org/t/confirm-appointment-from-patient-portal/12801/1 "2019-09-09T21:02:43Z")

</div>

When a patient requests an appointment on the portal i receive a message that states “Use Portal Dashboard to confirm with patient.” However when ii’m on the portal dashboard i don’t see a message from the patient or the ability to respond to anything, am i missing something?

---

<div class="post-metadata">

**Author:** ![sjpadgett](https://community.open-emr.org/user_avatar/community.open-emr.org/sjpadgett/32/21623_2.png) [@sjpadgett](https://community.open-emr.org/u/sjpadgett)\
**Post date:** [September 9, 2019, 9:28pm UTC](https://community.open-emr.org/t/confirm-appointment-from-patient-portal/12801/2 "2019-09-09T21:28:17Z")

</div>

You can use Mail to send them a secure message to their inbox.

Also, when you change appointment status it also reflects in the portal appointment view.

---

<div class="post-metadata">

**Author:** ![harmone75](https://community.open-emr.org/letter_avatar_proxy/v4/letter/h/8e7dd6/32.png) [@harmone75](https://community.open-emr.org/u/harmone75)\
**Post date:** [September 9, 2019, 9:34pm UTC](https://community.open-emr.org/t/confirm-appointment-from-patient-portal/12801/3 "2019-09-09T21:34:46Z")

</div>

Thank you for that information