Cms test claim for Office Ally

nursejeff wrote on Thursday, March 06, 2014:

We just attempted to send a test claim to the Clearing house, Office Ally.
Apparently I am doing something wrong. The encounter is coded for ICD-10, but
rejected

errors LC1761 - Payer does not Accept ICD-9 Diagnosis Codes for this DOS.

Has anything been put out on how to do this correctly?? I am sure there is
something in the “background” I am not doing correctly?

Peggy Guillory
NP Health Clinic

fsgl wrote on Thursday, March 06, 2014:

October 1, 2014 is the date that all carriers must use ICD-10 codes. Not everyone is ready to accept these new codes as of today. Suggest a call be put into Office Ally Customer Service 866-575-4120 option 1. Have the File ID # ready. 11 am to 2 pm PST is the busiest for them.

nursejeff wrote on Saturday, March 08, 2014:

We checked we Office Ally today. It appears our system is working fine. The reason we got the error is because they are not accepting ICD-10 codes yet.

So everything is good.

Thanks everyone.

Jeff Guillory
NP Health Clinic

bgregg wrote on Thursday, March 13, 2014:

Jeff,

Most clearinghouses wont accept the codes until 10/1, but they all have testing environments for vendors. I’m on top of the Availity/Gateway testing, so assuming both of those test well, it will work for all clearinghouses.