We have a fresh install of OpenEMR 4.2 and are using the CMS Portal. We have managed to link and send forms from Wordpress to OpenEMR via CMS Portal, register patients and uploaded docs etc. However, when we use the “Send to Portal” for a document, it appears in the CMS Portal page, but when we select the document in CMS Portal then press “Submit and Delete Request” it first says “fetching from portal”, but nothing happens, then when you re-select press “Submit and Delete Request” again, it says “fetching from portal” then the document disappears.
Can someone clarify what is the process for “Send to Portal” and where can the patient retrieve the document.
When you use “Send to Portal” in the Patient Report, it writes a message with the PDF report attached to the Cartpauj PM table for that purpose in the WordPress database. The patient should be able to view their messages and see it. You might be experiencing some confusion if that patient is also the portal administrator, not sure offhand.