Using ‘procedures’-‘electronic reports’, I normally import HL7 files coming from our own diagnostic devices or from external labs. Been working perfectly fine so far. However, recently I have encountered several reports that are not imported and that are listed on top of the page as “incoming results requiring attention”.
I understand I can click on the individual messages and link the correct patient, which I do, and then click the “resolve orphan results”. This refreshes the page, but the messages remain and are not processed.
I find little to no information on this issue on the internet, so after a long time searching and trying to solve it myself, I offer the matter up for consideration here. Any help would be appreciated.
I’m using OpenEMR version 5.0.2
I’m using: Chrome
I’m using: server on Ubuntu 20.04, client Windows 10
The logs contain entries for select queries, mainly from patient_data and form_encounter, but no updates or inserts, which I would expect