Yes, the Demo and my calendar will book appointments if the default is changed to the ancillary facility for a particular user.
We should not have to toggle back and forth changing the default. Until recently we never had to do this. The default was set for the main facility and there was no problem booking appointments for secondary or tertiary facilities.
Patch 12 may not be the sole culprit. If it were, Neville should have had a problem at the end of April when he installed Patch 12. As for myself I am unable to pinpoint the first day of the problem because I stopped using the calendar for hospital work after 2/27/13. The only change to my copy of OpenEMR occurred mid March when I installed Patch 12.
thanks fsgl for follow up, there is only one provider so the staff is able to work around just by clicking Midd on the drop down for the minority of appts
On the demo site, http://demo.open-emr.org:2099/openemr/, i’ve created demo sites #s 1 & 2, yet you can’t see appts booked when choosing site # 2 from the facility dropdown
I’d be glad to look into the code and see if I can help with the usual assistance from the gurus.
Can’t set up a second user to test Kevin’s work-around on the Demo. No password is acceptable. Therefore can’t replicate problem there.
The work-around is still effective on my copy despite persistence of Calendar misbehavior.
The breakdown is probably related to the fact that if the Facility Specifice User Information has all facilities listed for a user, it should be possible to book appointments at any facility by selecting the facility from the drop down menu. We should not have to change the facility in the User dialog box to schedule an appointment for that facility. Prior to February 2013, the problem did not exist on my Calendar.
While you are in the weeds, there is a new problem with the Calendar with the 2nd patch. Maybe you can fix two problems with one effort.
sure, be glad to, once again would require assistance from gurus
i see the new problem as I just verified on my demo
easy work around, just add 1 minute to check out time but it’s interesting that it doesn’t behave like other appointments in that they would be cascading all down the calendar if their end time butts up against next time slot start time
Everyone knows when they are going home. If the Out Event is a little strange, not a big deal.
But for busy practices that rely heavily on the Find Available module, it’s a major inconvenience to have it toasted.
Additionally, it does become tedious to be asked continuously if one wants to “double book”.
This is one vociferous vote to turn back the clock.
The best possible solution, if possible, is reversion to the pre-patch 12 Calendar when there were no issues. It seems that subsequent Calendar patches have rendered an increasingly wackier product.
On my copy, removal of the work-around did nothing to correct the situation. Additionally I purposefully did not use the work-around in the 4.1.3 Demo and the “double booking” error message popped up de novo.
None of this makes sense, which contributes to the difficulty in solving these longstanding bugs. Fortunately they are not show stoppers; merely generating a few sighs.
I can only report what has been observed empirically.
Thanks for the details. I am fairly certain that reverting the calendar changes in 4.1.2(2) is not going to remove the “double booking” warnings you are experiencing. I wouldn’t want El Jefe to do go to the trouble of reverting and it not fixing the problem.
Both Demo’s are back up now and I left them in their “pristine” condition.
On the Demo’s the only time the “double book” error message does not appear is when the In Event is set for only for that one day and without using the repeating option. Once the the Out Event has been scheduled, the error message appears.
On my own copy, I had inadvertently left the hospital as the facility, instead of the office; while I was experimenting on the 21st in regards to the original problem of this thread. It was shortly after the experimentation that I noticed the error message. Immediately I checked the Demo’s and found the same error message which led me to think it was a “pandemic”.
I noticed that the CMS 1500 forms were printing up with the incorrect facility, which led to the discovery of the oversight. After I changed the facility back to the office today, the “double book” message disappeared. What does the facility have to availability of appointment slots?
But the incorrect facility does not explain the problem on the Demo’s because there is only the Great Clinic to contend with.
Thanks for the code insertion to shut off the warning, Kevin.
Jack Cahn is running (2). No one else has noticed this problem. In my case it was self-induced. Increasingly it appears to be a tempest in a teapot and no problem in the real world.
OK, El Jefe, that vociferous vote just turned into a whispering whimper.