Availity Claim Help

Management and Administration
1

kavsher wrote on Wednesday, February 11, 2015:

Hi I’m submitting a claim and get back this error : 1|2015-02-11|15.52.19.616|0096278|2015021115515900|000000000
1E|Availity does not recognize the interchange data starting at position 0 as valid.

This is the file I submitted :

(PHI removed by admin)

Thanks

2

cmswest wrote on Thursday, February 12, 2015:

Hi butch, have you set up the X12 partner for a availity under administration-> practice?

3

cmswest wrote on Thursday, February 12, 2015:

Hi, check your x12 partner setup under administration, practice.

4

kavsher wrote on Friday, February 13, 2015:

Yes its done correct :slight_smile:
Availity CS has a different reason every time I call .Last was its not x12 :slight_smile:

5

cmswest wrote on Saturday, February 14, 2015:

hi butch, you probably should edit and remove phi.

6

cmswest wrote on Saturday, February 14, 2015:

What version of OpenEMR are you running?

7

visolveemr wrote on Wednesday, February 18, 2015:

Butch,

Maybe a x12 version issue?

Can you upload the claim that got rejected with de-identification (you can modify the sensitive elements)?

Thanks
OpenEMR Customization/Support Team,
ViSolve Inc
services@visolve.com | Phone: 408-850-2243
Demo’s @ ViSolve Demo Library

8

kavsher wrote on Monday, February 23, 2015:

I’m running latest 4.2

This is the file i submitted

(PHI removed by admin)

9

cmswest wrote on Monday, February 23, 2015:

you really shouldn’t cut and paste phi here

i think the problem is that you’re using version 4010, note the 4010 under the ISA

please go to x12 partners and change to 5010

10

kavsher wrote on Wednesday, February 25, 2015:

Thanks will try that