Automatically clear secondary claims after secondary insurance payment info is posted

pathak01 wrote on Wednesday, February 24, 2016:

Is it possible to automatically clear the secondary claims as “billed” or mark them as cleared once the secondary ins payment is posted?

fsgl wrote on Wednesday, February 24, 2016:

If we are talking about the Billing Manager, once an 837P/CMS 1500 has been generated; the claim will be “Marked as Cleared”. Details can be reviewed at later point by clicking the Expand button in the upper right of the particular claim. See 1.

If we are talking about the EOB Posting - Invoice, upon the choice of Ins 2 for “Done with” & “Now posting for”; the claim will be set to go to the patient if there is a balance. It is usually not necessary to check the “Needs secondary billing” box. See 2.

If there are multiple claims for the same DOS with partial payment or if there is a problem with the EOB (insurer), leave “Done with” as Ins 1.