Appts on calendar disappear

question

(Brent Boecking) #1

Situation
There are times when appointments that have been in the system for days will show up for one login and not for another. But then will reappear if refreshing for a few minutes. We have 1000’s of appointments in our system so we are familiar with use of the system. There are simply instances where appointments that already exist in the system do not show up on the calendar for some folks - then subsequently reappear later.

OpenEMR Version

Version Number: v5.0.1 (3)

Browser:
I’m using: generally chrome

Operating System
I’m using: all over the place on this from win 7 to win 10

I would include screenshots but can’t due to HIPAA…


(Stephen Waite) #2

hi @bboeckin, how is OpenEMR served up, locally or cloud? Also, have you looked in the logs for any timeouts or other errors?


(Brent Boecking) #3

Its on AWS on a linux machine with an RDS back-end. I don’t see anything special in the logs but will take a closer look tonight.